Privacy Policy

Effective Date: October 1, 2026

1. Our Commitment to Privacy

At Royal Memorials, we recognize that privacy is a matter of trust—especially when our services are connected to remembrance, loss, and personal reflection.

We are committed to handling personal information with care, discretion, and transparency.

This Privacy Policy explains how we collect, use, store, and protect personal information when it is provided through the transactional use of our website. This website is operated by LAISHI DELIN LIMITED, a limited company incorporated in Hong Kong. For the purposes of this Privacy Policy, “Royal Memorials,” “we,” “us,” and “our” refer to LAISHI DELIN LIMITED in its capacity as the operator of this website and the controller of personal information collected through it.

2. Scope of This Policy

This Privacy Policy applies only to personal data collected through online transactions and related interactions conducted on this website.

It does not govern information exchanged solely for general business inquiries, partnership discussions, or informational pages in jurisdictions where online purchasing is not offered.

3. Information We Collect

We may collect the following categories of information:

4. Personal Information

• Name
• Email address
• Billing and shipping address
• Telephone number
• Order details, including customization or engraving text voluntarily submitted

5. Automatically Collected Information

• IP address
• Browser type and device information
• Pages viewed and interaction data
• Cookies or similar technologies

We do not knowingly collect sensitive personal data beyond what is necessary to fulfill an order or provide requested services.

6. How We Use Personal Information

Information is used solely for legitimate business purposes, including:

• Processing and fulfilling orders
• Communicating order updates and customer inquiries
• Preventing fraud and maintaining security
• Improving website functionality and performance
• Complying with legal obligations

We do not sell, rent, or trade personal information.

7. Sharing of Information

Personal information may be shared with trusted service providers strictly as required to operate our business, including:

• Payment processors
• Shipping and logistics partners
• Website hosting and analytics providers

All such parties are obligated to protect personal data in accordance with applicable laws.

8. Cookies and Tracking Technologies

Cookies are used to ensure essential website functionality and to understand how visitors use our site.

You may manage or disable cookies through your browser settings. Certain features of the site may not function properly if cookies are disabled.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights under applicable data protection laws, including the right to:

• Access personal data
• Request correction or deletion
• Object to certain processing activities
• Opt-out rights: Although Royal Memorials 100% DOES NOT sell or rent your personal data to any third party, you maintain the legal right to opt-out of any data sharing protocols at any time.

Requests may be submitted through our Contact page.

10. Data Security and Retention

We maintain reasonable technical and organizational safeguards designed to protect personal information.

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy or to meet legal requirements.

11. International Data Transfers

Personal information may be transferred to and processed in countries other than your own.

Appropriate safeguards are applied where required by law.

12. Children’s Privacy

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

13. Updates to This Policy

This Privacy Policy may be updated periodically.

Revisions will be posted on this page with an updated effective date.

14. Contact

For any privacy-related questions, data access requests, correction requests, or deletion inquiries under applicable law, please contact LAISHI DELIN LIMITED at support@royal-memorials.com or through our dedicated Contact Us page.